Shipping policy

Shipping Locations

We proudly ship to customers across the New Zealand and Australia. Whether you're in the heart of a bustling city or in a cozy, remote town, we aim to get your order to you as quickly as possible. 

Shipping Cost

New Zealand - Free 1 to 5 business days tracked.

Australia - Low cost 2 to 7 business days tracked. Calculated at checkout. 

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. 

Lost or Delayed Shipments 

If your order is taking longer than expected or you suspect it may be lost, please contact us or email us at info@albieandfriends.com. We'll do our best to resolve the issue quickly and ensure your satisfaction.